In 2025, business owners, whether operating small storefronts or large corporations, will encounter significant changes in the workplace. A key change is the requirement for remote workers to return to the office. It’s important to note that many employees have been working from home since the COVID-19 shutdowns. While this shift is expected to enhance collaboration among team members, strengthen workplace culture, and improve overall communication, some employees will be disgruntled about returning. Therefore, business owners must address how to handle the increased risks of bringing back the entire staff and how they will manage employees who return but are no longer at their expected performance level. One of the most effective ways to mitigate workplace concerns is to enlist the help of our Security Experts who are trained in conflict management and de-escalation. Please continue reading to learn how security guards can mitigate workplace conflict as remote workers return.
How Can Security Guards Help Manage Workplace Conflict as Remote Employees Return?
At Port Security Services, our officers are trained to identify triggers, manage emotions, and use effective communication strategies to de-escalate conflicts in the workplace. By intervening early and employing conflict resolution techniques, we can help prevent minor disagreements from escalating into major incidents.
Generally, a professional security officer in uniform can be a good deterrent for workplace conflict. Their visible presence discourages aggressive behavior and can help people feel safer. Security guards can identify early warning signs of conflict by observing body language and other cues, enabling proactive intervention. Keep in mind that when employees feel protected, they tend to work better. A safe environment allows workers to voice their concerns, raise questions, and provide feedback without fear of judgment or repercussions, which can lead to better problem-solving.
Furthermore, security guards will carefully listen to all sides of a conflict to understand the root of the issues. They will use assertive communication to diffuse tense situations. Essentially, they will act as a neutral third party to facilitate communication between conflicting parties, encouraging them to express their concerns and work towards a mutually satisfactory resolution. Security personnel can document details of the conflict and report it to HR or management to initiate further investigation and potential solutions.
If you are a business owner, you should consider investing in security guards to ensure your employees adapt to this new landscape. This additional layer of security will create a supportive and engaging environment that meets the needs of both returning employees and those who may still be adjusting to the transition. Connect with our team today to learn more about what we can do to mitigate workplace conflict as remote employees return.
